Shipping and Delivery
Our #1 advantage is that we leverage our relationships with premium manufacturing partners from all over the world and the steep discounts we get as a result are passed on directly to you - Our Valued Customer.
DELIVERY METHOD AND TIMETABLE
Shipping method will vary depending on ordering country and item ordered. Methods include shipping through a USPS partner (e-packet), Fedex, Yanwen, Pitney Bowes, SpeedPAK Service via Orange Connex, Singapore Air, and the customer's local registered mail.
Shipping times will vary depending on your location and what item(s) you ordered. Because we ship directly from our partners' facilities from various countries throughout the world, ** please allow between 3-8 weeks for your purchase to arrive.
** There are major delays in transit times due to Covid-19 as expressed within our [free shipping] page and [tracking] page.
Currently, we do not offer faster shipping times, but that option will be available in the near future as we continue to build our fulfillment infrastructure. Thank you so much for your understanding and we promise your patience will be rewarded.
For international orders (and in very rare occasions, US and CAD orders), delays can occur while your purchase is in transit or can be held up at the local customs office so it's possible to take up to 6-7 weeks for an order to be delivered.
Tracking information isn’t available for every country and delay in updates.
Additional fees such as customs fees may apply for international orders and we are not responsible for such fees.